> For the complete documentation index, see [llms.txt](https://tactlabs.gitbook.io/featurepreneur/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tactlabs.gitbook.io/featurepreneur/it-lingo.md).

# IT Lingo

OLBB - Online Banking for Business

DR - Disaster Recovery

MIRT - Major Incident Record Triage

CSR - Customer Service Representative

Job Scheduler

Batch process